At Silver Care LLC, our mission is to provide safe and cost-effective services to seniors that ensure quality and client satisfaction. Silver Care LLC is family-owned and operated to provide the very best home health care service to Hampton Roads and Southampton County in the State of Virginia. High-quality service is the cornerstone of our business. We know your first priority when choosing a home healthcare provider is finding someone you can trust and rely on. Someone who will care for your loved one as you would, and as we would our own.

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Administrator Assistant – Home Care

Silver Care, LLC – Norfolk, VA

Join a Team That Makes a Difference Every Day!

Silver Care, LLC is seeking a motivated, organized, and compassionate Administrator Assistant to join our growing home care team. This position is ideal for an individual who enjoys working in a fast-paced healthcare environment, thrives on problem-solving, and is passionate about ensuring clients receive exceptional care.

The Administrator Assistant plays a key role in supporting daily operations, coordinating client services, assisting caregivers, and maintaining continuity of care throughout our service areas. This position also requires the flexibility to provide direct client care when operational needs arise. (Main working hours 9:00 am to 6:00 pm with flexibility)

Responsibilities

Coordinate and schedule care for clients while ensuring continuity of services.
Utilize a care management approach when working with clients, families, and employees.
Fill open shifts promptly to maintain client satisfaction and achieve weekly company scheduling goals.
Provide direct client care when necessary to ensure uninterrupted services.
Communicate professionally with clients, caregivers, referral sources, and leadership.
Assist with employee support, scheduling adjustments, and daily operational needs.
Maintain accurate client and employee documentation.
Assist with onboarding, orientations, and administrative tasks as assigned.
Monitor client schedules and respond quickly to changes in care needs.
Support leadership in maintaining high standards of customer service and operational excellence.
Travel to all 12 geographical service locations as needed to support client care and agency operations (mileage reimbursement provided).
Participate in weekend administrative coverage by working every other weekend as scheduled.
Complete additional duties as assigned by leadership.

Qualifications

Personal Care Aide (PCA), Certified Nursing Assistant (CNA), or Home Health Aide (HHA) experience preferred.
Previous administrative, scheduling, healthcare, or home care experience preferred.
Strong organizational, communication, and multitasking skills.
Excellent customer service, critical thinking, and problem-solving abilities.
Ability to remain calm and make sound decisions in a fast-paced environment.
Proficient with computers and willing to learn scheduling and electronic documentation systems.
High School Diploma or GED required; additional healthcare or administrative education is a plus.

Requirements

Must maintain a reliable vehicle while employed.
Valid driver's license with an acceptable driving record.
Must have a working cell phone available during working hours.
Must be willing to travel throughout the agency's 12 service locations as needed (mileage reimbursement provided).
Must have a flexible work schedule, including the ability to work additional hours or adjusted schedules based on client and operational needs.
Must be available to work every other weekend as scheduled.
Scrubs are the required dress attire while on duty.
Must be able to safely provide personal care services in clients' homes.
Must be comfortable working in homes where cats, dogs, or smoking may be present.
Must be willing and able to provide care to both male and female clients.
Must be capable of lifting, transferring, standing, bending, and performing the physical requirements associated with providing personal care services.

What We Offer

Competitive pay
Mileage reimbursement for required travel
Supportive leadership team
Opportunities for professional growth and advancement
A collaborative, mission-driven work environment
The opportunity to make a meaningful difference in the lives of seniors and individuals with disabilities every day

Must be willing to accept direct client care assignments when needed to maintain continuity of care and uphold Silver Care's commitment to client satisfaction.

If you are dependable, compassionate, adaptable, and committed to providing exceptional service to both clients and caregivers, we encourage you to apply and become part of the Silver Care family.

Silver Care, LLC is an Equal Opportunity Employer.

Interviews will be held the week of August 10th through August 15th with a start date of August 17, 2026

Compensation: $17.00 - $17.50 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Home Health Care Careers

Help us care for others

Silver Care is looking for persons who want to genuinely take care of the elderly and provide whatever is needed to help them live peacefully at home. To be eligible for caregiver employment, one must be dedicated to our cause and mission. We are looking for RN’s, CNA’s, NA’s, and PCA’s to serve the Hampton Roads and Southampton County Areas.

You know you have a special way of taking care of others – maybe you’ve been a family caregiver or you just want to make a difference in the life of a senior. Share your unique talents and skills to help seniors stay independent and live the lifestyle they desire.

As a caregiver, you may provide personal care service and help with daily activities such as light housekeeping, meal preparation and errands. You’ll discover a difference in yourself as you enjoy:

A rewarding professional career without any previous experience
The confidence of a comprehensive training program
A system that matches you with the most compatible clients
The flexibility of day, evening, night and weekend hours
A welcoming and supportive working environment
Best of all, being part of a caring and compassionate team helping seniors remain independent

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Do you have at least one year of experience as a Personal Care Aide (PCA), Home Health Aide (HHA), Certified Nursing Assistant (CNA), or in a home care administrative/scheduling role?*

This position requires traveling throughout our 12 service areas using your own reliable vehicle. Do you have a valid driver's license, dependable transportation, and current automobile insurance?*

This position requires flexibility to provide direct client care when needed, including caring for both male and female clients in homes where cats, dogs, or smoking may be present. Are you comfortable meeting these requirements?*

Are you available to work a flexible schedule, including every other weekend, occasional evenings, and additional hours when needed to ensure client care is maintained?*

Silver Care's mission is to ensure every client receives uninterrupted care. If an open shift cannot be filled, are you willing to provide hands-on care in the client's home until permanent coverage is secured?*

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Benefits

Paid time off

Health insurance

Flexible schedule

Dental insurance